Refund policy

At Apex Works, customer satisfaction is our priority. We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

  • Eligibility: Items must be unused, in their original packaging, and in the same condition as received, accompanied by proof of purchase.

  • Return Process: Contact customer support at landonlong646@hotmail.com with your order number. Once approved, return shipping instructions will be provided.

  • Damaged / Incorrect Items: Please inspect your order upon delivery and contact us immediately if an item is defective or incorrect.

  • Refunds: Once inspected and approved, refunds are processed back to your original payment method within 5–10 business days.

  • Return Address: 5829 W Sam Houston Pkwy N, Houston, TX 77041, United States